Caraor-shop: How does it work?

Do you want to order investment gold from Caraor-shop, but don't know how to proceed yet?

Don't worry, we are here to support you every step of the way.

Caraor-shop is the online store specializing in investment gold, offering a selection of gold bars, ingots, and coins for individuals wishing to invest in physical gold and diversify their assets.

Our goal is to enable you to buy physical gold simply, securely, and transparently.

How to place an order?

1. Choose your investment gold

Browse our selection of products and choose the gold bars or coins that match your objectives.

For each product, you will find the main useful information:

  • The type of product

  • The weight

  • The purity of the gold

  • The characteristics of the bar or coin

  • The price applicable at the time of your order

Simply add the products of your choice to your cart.

2. Finalize your order online

Once your selection is complete, access your cart and follow the different ordering steps.

You will be able to:

  • Check your order details

  • Choose your reception method

  • Provide your contact information

  • Select your delivery method or your Caraor counter

  • Proceed with payment according to the proposed terms

Once your order is confirmed, our team will process it.

Two ways to receive your gold ✨

Caraor-shop offers two simple and secure solutions to retrieve your investment.

1. Free collection at a Caraor counter 🏪

Do you prefer to collect your gold in person?

Choose free collection at one of our Caraor counters when placing your order.

Collection is available at our counters located in Belgium:

  • Caraor Waterloo

  • Caraor Rixensart

  • Caraor Charleroi

  • Caraor Liège

  • Caraor Etterbeek

How does in-store collection work?

  1. Select your gold bars or coins on Caraor-shop.

  2. Add them to your cart.

  3. When placing your order, choose "Free collection at a Caraor counter".

  4. Select the Caraor counter that suits you best.

  5. Finalize your order and payment.

  6. You will be informed when your order is available.

  7. Go to the selected counter with the necessary documents to collect your order.

The advantages of counter collection

  • Free collection

  • In-person collection of your gold

  • No delivery fees

  • No transportation of precious metals to your home

  • Possibility to interact directly with the Caraor teams

2. Home delivery in Europe 🏠

Can't visit one of our counters?

Caraor-shop also offers paid home delivery in several eligible European countries.

Countries eligible for delivery

Home delivery is available in the following countries:

  1. Germany

  2. Austria

  3. Belgium

  4. Bulgaria

  5. Croatia

  6. Denmark

  7. Spain

  8. Estonia

  9. Finland

  10. France

  11. Greece

  12. Hungary

  13. Ireland

  14. Italy

  15. Latvia

  16. Lithuania

  17. Luxembourg

  18. Malta

  19. Monaco

  20. Netherlands

  21. Norway

  22. Poland

  23. Portugal

  24. Czech Republic

  25. Romania

  26. Slovakia

  27. Slovenia

  28. Sweden

  29. Switzerland

Delivery adapted to precious metals

The delivery of investment gold products requires special security measures.

Delivery costs and terms depend notably on:

  • The destination country

  • The value of the order

  • The weight and nature of the ordered products

  • The applicable transport and security conditions

The delivery fees applicable to your order are indicated before its final validation.

We pay particular attention to the security, discretion, and traceability of your precious metals' shipment.

Returns & right of withdrawal

The products offered on Caraor-shop are exclusively investment gold products, including gold bars, ingots, and coins.

Due to the particular nature of these products and the evolution of their value according to fluctuations in the gold market and financial markets, the products concerned may be excluded from the right of withdrawal in accordance with applicable regulations.

Therefore, validated investment gold orders on Caraor-shop cannot be returned or refunded, unless there is an imperative legal provision applicable or an error attributable to Caraor-shop.

We invite you to carefully check before confirming your order:

  • The selected product

  • The weight and characteristics of the product

  • The quantity ordered

  • The applicable price

  • The chosen reception method

  • Your personal and delivery details

Once your order is validated according to the applicable conditions, it becomes firm and definitive.

Invest in physical gold with confidence

Whether you want to acquire your first gold coin, buy a gold bar, or progressively build your physical gold assets, Caraor-shop supports you in your endeavor.

You choose your investment online, then you decide the most convenient way to receive it:

🏪 Free collection at a Caraor counter in Belgium

or

🏠 Paid home delivery in eligible European countries

Take the time to choose the products that match your strategy and invest in physical gold with simplicity, transparency, and security.